Let Us Help You Keep Your Website Working & Growing
Professional Services by Our Experts
Every business should follow-up their website with a reactive and responsive web support service, post launch.
The Web Design Is Only the Start
In today's world, online presence is a must to reach your target audience, and have you already taken step one.
Stay Online & Keep Growing
Additional work comes with a website, be it maintance, SEO or other elements of improving your online presence.
Problems Can & Do Occur From Time-to-Time
as web-based technology is fast-paced and continually changing.
There will always be those occasions when you will want to make urgent changes to your site prior to an important presentation, business meeting or when your products or services change.
At Solida, we can offer your business a cost effective service to help
ensure your business receives the technical support it deserves. We
offer a range of website support and maintenance services to suit your requirements and budget, helping you to keep your website up-to-date. Our team will work with you to ensure that we provide a real-time solution that is measurable for your aims and objectives.
Website Support & Maintenance Packages
These packages are for non-E-commerce websites.
If you are the owner of an E-commerce website, please check the support packages listed in the next section.
Need occasional help updating or adding something to your website? This service is perfect for you.
• No monthly commitment. Use this service occasionally or as often as you need it.
• 5 business days turn around time.
• Emergency service available outside work hours (9am – 6pm).
€100.00 per hour.
Paid in advance.
• Prioritised Ticket Support: Contact us via our support portal at any time and we will assist you with either written or phone instructions. (Submit a request via email – click here.)
• Up to 1/2 hour work on your site each month for minor changes to existing website content with all text and images supplied to us digitally. (Unused hours do not roll over).
• Monthly backup of your database and site content.
• 3-5 business days turn around time.
• Additional time billed at €60.00 per hour.
• Cancel anytime.
€100.00 per month.
In addition to the services offered in our Essential Website Support package you will also receive:
• Up to 1 hour work on your site each month for changes to existing website content with all text and images supplied to us digitally. If you’re pressed for time or resources, we can help you add or edit content on your website, with all text and images supplied to us digitally (Unused hours do not rollover).
• Weekly back-up of your database and site content.
• Weekly security audit & scan of site-wide files to secure and protect against your site being hacked.
• CMS Updates: We’ll update your website when a new, stable release, of the CMS is available.
• Extension Updates: Updates to the latest stable release of supported extensions if required.
(Depending on the framework your site is built in, this may require a yearly license fee for some extensions – invoiced separately.)
• 2-3 business days turn around time.
• Additional time billed at discounted rate of €50.00 per hour.
• Cancel anytime.
€175.00 per month.
In addition to the all services and features offered in our Premium Website Support package you will also receive:
• Daily back-up of your database and site content.
• Daily security audit & scan of site-wide files to secure and protect against your site being hacked.
• Up to 2 hours work on your site each month for changes to existing website content with all text and images supplied to us digitally. If you’re pressed for time or resources, we can help you add or edit content on your website, with all text and images supplied to us digitally (Unused hours do not rollover).
• Up to 2 hours of support for SEO updates each month. If you are concerned about your search visibility and rankings we can work with you to add new content, link building, and fine-tune your on-page and on-site SEO, with all required text and images supplied to us digitally (Unused hours do not rollover).
(Depending on the framework your site is built in, this may require a yearly license fee for some extensions – invoiced separately.)
• Up to 2 hours of support for website pagespeed and performance optimization each month. If your website is not loading fast enough, or you experience other performance related issues, we will work with you to optimize your images, remove performance bottlenecks, and implement other site performance strategies as required (Unused hours do not rollover).
(Depending on your site, this may require a yearly license fee for required third-party services or extensions – invoiced separately.)
• 1-2 business days turn around time.
• Additional time billed at discounted rate of €45.00 per hour.
• Cancel anytime.
€325.00 per month.
Essential Package
- Prioritised Ticket Support
- Up to 1/2 Hour Work on Your Site
- Monthly Backups
- 3-5 Days Turn Around Time
- Additional time: €60.00 per hour
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Popular Choice
Premium Package
- Prioritised Ticket Support
- Up to 1 Hour Work on Your Site
- Weekly Backups
- Weekly Security Audit & Scan
- All Updates & Security.
- 2-3 Days Turn Around Time
- Additional time: €50.00 per hour
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Platinum Package
- Prioritised Ticket Support
- Up to 2 Hour Work on Your Site
- Up to 2 Hour SEO Updates
- Up to 2 Hour Support for Performance Optimization.
- Daily Backups
- Weekly Security Audit & Scan
- All Updates & Security.
- 2-3 Days Turn Around Time
- Additional time: €45.00 per hour
Essential Package
- Prioritised Ticket Support
- Up to 1/2 Hour Work on Your Site
- Monthly Backups
- 3-5 Days Turn Around Time
- Additional time: €60.00 per hour
- 6 Month Contract.
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Popular Choice
Premium Package
- Prioritised Ticket Support
- Up to 1 Hour Work on Your Site
- Weekly Backups
- Weekly Security Audit & Scan
- All Updates & Security.
- 2-3 Days Turn Around Time
- Additional time: €50.00 per hour
- 6 Month Contract.
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Platinum Package
- Prioritised Ticket Support
- Up to 2 Hour Work on Your Site
- Up to 2 Hour SEO Updates
- Up to 2 Hour Support for Performance Optimization.
- Daily Backups
- Weekly Security Audit & Scan
- All Updates & Security.
- 2-3 Days Turn Around Time
- Additional time: €45.00 per hour
- 6 Month Contract.
Essential Package
- Prioritised Ticket Support
- Up to 1/2 Hour Work on Your Site
- Monthly Backups
- 3-5 Days Turn Around Time
- Additional time: €60.00 per hour
- 1 Year Contract.
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Popular Choice
Premium Package
- Prioritised Ticket Support
- Up to 1 Hour Work on Your Site
- Weekly Backups
- Weekly Security Audit & Scan
- All Updates & Security.
- 2-3 Days Turn Around Time
- Additional time: €50.00 per hour
- 1 Year Contract.
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Platinum Package
- Prioritised Ticket Support
- Up to 2 Hour Work on Your Site
- Up to 2 Hour SEO Updates
- Up to 2 Hour Support for Performance Optimization.
- Daily Backups
- Weekly Security Audit & Scan
- All Updates & Security.
- 2-3 Days Turn Around Time
- Additional time: €45.00 per hour
- 1 Year Contract.
Need occasional help updating or adding something to your e-commerce store? This service is perfect for you.
• No monthly commitment. Use this service occasionally or as often as you need it.
• 4 business days turn around time.
• Emergency service available outside work hours (9am – 6pm).
€125.00 per hour.
Paid in advance.
• Email Support: Send us an email when you have questions about your website and we will assist you with either written or telephone instructions.
• Up to 1 hour work on your site each month for changes to existing website content with all text and images supplied to us digitally. If you’re pressed for time or resources, we can help you add or edit content on your website, with all text and images supplied to us digitally (Unused hours do not rollover).
• Up to 1 hour of support for e-commerce product updates each month. If you’re pressed for time or resources, we can help you add or edit products on your website, with all text and images supplied to us digitally (Unused hours do not rollover).
• Weekly back-up of your e-commere site, data base, products, and content.
• Weekly security audit & scan of site-wide files to secure and protect against your site being hacked.
• Platform Updates: We’ll update your website when a new, stable release, of your CMS and e-commerce platform is available.
• Extension Updates: Updates to the latest stable release of supported extensions if required.
(Depending on the framework your site is built in, this may require a yearly license fee for some extensions – invoiced separately.)
• 2-3 business days turn around time.
• Additional time billed at our hourly rate of €65.00 per hour.
• Cancel anytime.
€150.00 per month.
In addition to the services offered in our Essential E-Commerce Support package you will
also receive:
• Up to 2 hours work on your site each month for changes to existing website content with all text and images supplied to us digitally. If you’re pressed for time or resources, we can help you add or edit content on your website, with all text and images supplied to us digitally (Unused hours do not rollover).
• Up to 2 hours of support for e-commerce product updates each month. If you’re pressed for time or resources, we can help you add or edit products on your website, with all text and images supplied to us digitally (Unused hours do not rollover).
• Daily back-up of your e-commere site, data base, products, and content.
• Daily security audit & scan of site-wide files to secure and protect against your site being hacked.
• Up to 2 hours of support for SEO updates each month. If you are concerned about your search visibility and rankings we can work with you to optimize product listings and descriptions, link building, and fine-tune your on-page and on-site SEO, with all required text and images supplied to us digitally (Unused hours do not rollover).
(Depending on the framework your site is built in, this may require a yearly license fee for some extensions – invoiced separately.)
• Up to 2 hours of support for website pagespeed and performance optimization each month. If your website is not loading fast enough, or you experience other performance related issues, we will work with you to optimize your images, remove performance bottlenecks, and implement other site performance strategies as
required (Unused hours do not rollover).
(Depending on your site, this may require a yearly license fee for required third-party services or extensions – invoiced separately.)
• 1-2 business days turn around time.
• Additional time billed at discounted rate of €50.00 per hour.
• Cancel anytime.
€325.00 per month.
E-Commerce Website Support & Maintenance Packages
These packages are for E-commerce websites only.
All packages listed within this section only apply to E-Commerce websites. If you are looking for a package for a non-E-Commerce website please scroll up or use the bottom below.
How Your Website Performing
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Get an answer to all your questions!
No matter the question or query, we will get you an answer. If your question isn’t listed below, please view our FAQ or contact us.
We Challenge Everything
We interrogate and use our years of experience to bring the best possible outcome for you and your project.
Co-Creation is Best Policy
We take a partnership approach with workshops and meetings with all stakeholders to ensure the best outcome of your project.
Enhancing New Business Ideas
We keep ourselves up to date with the latest technologies and processes while listening to you, our customer, ensuring you are getting the best possible service available.
Latest Case Studies
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